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Order by phone, fax or postal mail

Please be aware that ordering online is much quicker than ordering by phone, fax or postal mail. To avoid unnecessary delays in processing your order we recommend that you use the online form to place your order.

If you do not want to transmit your encrypted credit card number over our secure server connection, you can place your order with the ShareIt customer service team by phone, fax or postal mail, by credit card, wire transfer, check and cash.

How to place your order by fax or postal mail

To place your order by fax or postal mail, simply follow the steps below:

  1. Select the product you want to purchase from the GlobFX web store
  2. From the product store page, select the required options (if any) and follow the written instructions to place your order.
  3. At the very bottom of the product online form, select I prefer to order by fax.
  4. Fill in the Fax form and print it out from your browser.

Once your form is correctly filled in and printed, fax it to:

US and Canadian customers
ShareIt / Digital River
9625 West 76th Street, Suite 150
Eden Prairie
MN 55344, USA

Phone: +1 952 646-5747 (for calls from outside the U.S.)
or +1 800 903 4152 (for calls from inside the U.S.)
Fax: +1 952 646-4552
International customers
ShareIt / Digital River
Vogelsanger Str. 78
50823 Cologne
Germany / Europe

Phone: +49 221 31088-20
Fax: +49 (0) 221 31088-29

How to place your order by phone (US and Canadian customers only)

US and Canadian customers may order by calling toll-free 1-800-903-4152

This hotline is only for ordering. For technical information about GlobFX products, please visit the corresponding product page or get help in the GlobFX Support Center.


For more information about fax, phone, e-mail and postal mail orders, please read How can I order through your customer service? from the ShareIt Customer Care Center.

Customer Service